Terms & Conditions
Blackout AI Labs
BLACKOUT AI Labs Terms and Conditions
Last Updated: 2/17/25
Welcome to Blackout AI Labs. These Terms and Conditions (“Terms”) govern your access to and use of our services, including our AI solutions provided through Delphi AI Clones, and any associated websites, software, or platforms (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Service, you confirm that you accept these Terms and agree to comply with them. If you do not agree with these Terms, please do not use the Service.
2. Description of Service
Blackout AI Labs provides AI-powered customer service solutions using Delphi AI Clones to deliver real-time customer support interactions. The Service is provided to assist businesses in enhancing customer engagement and automating routine support inquiries.
3. User Responsibilities
You agree to:
• Use the Service only for lawful purposes and in accordance with these Terms.
• Not use the Service to engage in fraudulent, abusive, or illegal activities.
• Ensure that all data you provide to the Service is accurate, lawful, and free from harmful code or unauthorized content.
4. License to Use the Service
Blackout AI Labs grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your business’s internal use only, subject to these Terms.
5. Intellectual Property
All rights, titles, and interests in the Service, including but not limited to software, AI models, algorithms, logos, graphics, and text, are the exclusive property of Blackout AI Labs and its licensors. You agree not to copy, modify, or distribute any aspect of the Service without prior written consent from Blackout AI Labs.
6. Data Privacy and Security
Blackout AI Labs takes data privacy and security seriously. We use commercially reasonable efforts to safeguard personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) where applicable.
Data Collection and Usage: By using the Service, you consent to the collection and use of data as outlined in our Privacy Policy.
Confidentiality: Blackout AI Labs will treat your business data as confidential and take reasonable measures to protect it from unauthorized access or disclosure. However, you acknowledge that no system can be completely secure and agree to accept the risks associated with internet-based communications.
7. Service Limitations and Modifications
Blackout AI Labs reserves the right to modify, suspend, or discontinue the Service at any time without prior notice. Blackout AI Labs will not be liable for any modifications, suspensions, or discontinuations of the Service.
8. Fees and Payment
Access to certain features of the Service may require payment. You agree to pay all applicable fees associated with your use of the Service. Blackout AI Labs reserves the right to modify its fees at any time, with prior notice to existing customers.
9. Limitation of Liability
To the fullest extent permitted by law, Blackout AI Labs and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. Blackout AI Labs’s total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount paid by you to Blackout AI Labs in the twelve (12) months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Blackout AI Labs, its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
11. Termination
Blackout AI Labs reserves the right to terminate or suspend your access to the Service at its sole discretion, without prior notice, for conduct that it believes violates these Terms or is harmful to other users, Blackout AI Labs, or third parties.
12. Governing Law
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal proceedings arising under these Terms shall be brought exclusively in the courts located within [Your Jurisdiction].
13. Changes to Terms
Blackout AI Labs reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Service following any changes to these Terms constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Blackout AI Labs
Email: [Your Contact Email]
Phone: [Your Contact Phone Number]
By using Blackout AI Labs services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Terms & Conditions - the basics
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.